HalsteadTVEp10: Reaching a customer audience over age 50 (hint: not with that yellow book!)
Put that thing down! Don't do it! Don't you please still use the analytics from five - or even three years ago! People over the age of 50 aren't as non-web savvy as you think. Almost 3 out of 4 of them are on Facebook. That's just Facebook - think about how many of them search online (even on their smartphones!). Things have REALLY changed with marketing effectively to this age group. So don't get suckered into outdated traditional marketing techniques and then wonder why they're not working!
HalsteadTVEp8: Stop doing what you're not great at!
Have you ever met anyone who was amazing at everything? Someone who could paint like a pro, prepare architectural drawings, cut pavers, install pavers, run a training workshop, design a brochure, photograph the best angles of a project, write hundreds of words on a specific topic, run social media campaigns, manage a calendar, run interviews, prepare taxes...? I think you're getting the point here. You can't be great everything. It's impossible. But yet you might be doing (almost) everything. What would happen if you delegated what you suck at and did more of what you're amazing at? How would that impact your design/build business?
HalsteadTVEp7: The Disconnect between what the customer saw in the magazine vs what you installed
Mrs. Jones saw a Unilock .. or a Techo .. or some kind of natural stone outdoor living pic in a magazine or catalogue. You (Mr. Landscape Designer, Landscaper, or Landscape Architect - whatever it is you call yourself) promised her she was getting that. It's the same patio - same materials. Same paver patterns. Pretty much the same size. You might even have the similar planting and fence installed. Yet, she's not quite thrilled. Something is missing. Maybe she's telling you that "it's close - you did a good job," or maybe she's hiding it and you're left wondering "is she happy?" Why did this happen? Why isn't she in love with this new outdoor space? After several weeks (or months) of design and landscape construction - what's the missing piece? DESIGN! Interior design is the missing piece to every beautiful home design and remodel - why would you leave it out for the exteriors?
Before You Consider Digital Marketing...
…you need to read this. Cutting-edge web design, excellent SEO, and an active social media presence will do very little for your business if there is no foundation for these strategies to build upon. You need professional etiquette, marketing basics, and conceptual ideas before you can dive into digital marketing.
HalsteadTVEp6: Snapchat or Facebook for a Design/Build?
In any business, regardless of the industry, companies need to be where there potential customers are. Would a toy company be at a local home show? I sure hope not! And while on that topic, not many people should be at a home show ;-). Back to digital marketing, should design/builds be on Snapchat? Is all the hype about it really better than Facebook for the design/build industry? Find out.
HalsteadTVEp5: Don't bring people to the party unless the house is clean!
Getting the most out of everything you do requires looking at the entire puzzle - not just each piece. So step back - look at those core foundational elements - customer service, logo, sales process, and everything else that keeps your business running everyday... before you spend a s*** ton of money of marketing.
HalsteadTVEp4: What Does it Mean To Get a Referral, Today?
Anna talks about how to apply the still-very-true approach of growing your design/build business with referrals - except this means to expand your definition of what a referral really is today. And it's not just people sharing your info with one another while they're visiting someone's home. Referrals are indeed - online reviews! So stop skipping this part. ASK FOR REVIEWS!
HalsteadTVEp3: IT versus Website Design
Why are you going to your hosting company for a website design? Why is your computer technician your website design guy? IT and design are not one in the same. And website design isn't a skill that comes from IT. Stop mixing the two up! In this episode #3 of HalsteadTV, Corey shares his thoughts on this frustrating mix-up that produces websites that look like they're from 1995.
HalsteadTVEp2:How to get more people to know about your design/build business
In this episode 2, Anna talks about the four action items that design/build professionals need to take (online) in order to take advantage of the biggest opportunity this industry has ever had! Go!
How Often Should You Be Blogging?
No matter the size or market of your landscaping, design, or construction business, you should be updating your company blog to help with your website traffic and leads. But with numerous variables in play, it can be difficult to determine the frequency with which you should be blogging. We're here to help provide some clarity!
Case Study: Website Design for Home Build Company in Bedford Hills, NY
Fairfield House and Garden builds beautiful, high-end interior and exterior spaces. From additions to pergolas and patios - their expert construction crew creates spaces that deliver memories. Fairfield House and Garden services homes in the Westchester County, NY as well as in the Fairfield, CT area.
Google Home Services Ads: Right for your company?
While websites such as Thumbtack.com and homeadvisor.com have been known to work for connecting consumers and services, the high volume of inquiries versus low close rate has many of our clients wondering if there is a better option. With its beta release in the summer of 2015, Google Home Services hopes to provide a streamlined platform for business/consumer interfacing. We're here to give you the scoop on this platform, still in the early stages of its development.
Step 1 (of 5) in Getting More Home Improvement Job Referrals
In the past, referrals were considered the best way to get leads for a home improvement business. Whether your company relies on referrals as a primary or secondary source of leads, referrals are a critical part of maintaining a sustainable landscaping, remodeling, or general contractor business. But what happens when the referrals stop coming in? What went wrong? Are your customers unhappy? Perhaps disappointed in the quality or service? Or maybe, just maybe, they're incredibly happy but just forgot to recommend your company to their neighbor during a conversation about a service you do.
What Facebook Can Do for Contractors + Landscape Architects
So you've got yourself a Facebook account - post every now and again and don't really see the likes moving up. Perhaps you're not even sure whether or not you should invest your time in creating a Facebook account. Or, last possible common scenario, you might have an account and don't even remember the last time you posted (if ever!). All possible, and regardless of your scenario, you're not alone.
Word of Mouth Referrals Don’t Work Like They Used To
Let's be honest. The world has changed a lot from the days when relying solely on word of mouth referrals was a safe strategy for home remodelers, landscaping companies, and other home improvement contractors. That’s not to say that referrals aren't still the most qualified leads to get. But today, when a customer gets a referral from a coworker, they don't simply pick up the phone and schedule a time for you to come out and provide an estimate. No, no. They thank Susie for the recommendation and then they go online to learn more—a lot more.
Squarespace or Wordpress?: Design/Build, Landscape Contractor's Guide to the Best Website Design Platform
Spoiler alert: Squarespace wins, hands down. There is a ton of misinformation out there about website design building sites - including platforms like Wordpress. So to help get our home improvement contractors up to speed on what is best for them in terms of design, responsiveness, style options, seo friendliness, and more, we are breaking down the difference between Wordpress and Squarespace.
5 Step Plan to Dominating Local Online Search
If you're feeling the heat of new competitors (or suddenly more popular older ones), then it may be time for you to take your strategy online. Maintaining a healthy revenue today in a home improvement business often means dominating the digital world. So how exactly do you do this? Here is your five step plan to making sure you get the attention you need from the customers you want in your local area.
Modern Lead Generation for Landscape Architects
The way homeowners find and hire architects today—like many other segments of the home services industry—is drastically different than just 5 short years ago. While word-of-mouth advertising and media attention is still relevant, most of it has shifted online. And just like all other purchasing decisions - over 80% of your potential customers are researching before they call you (of course, online). So what are the three ways to drive leads online today?
The SEO Game Plan for Landscapers and Home Builders [Infographic]
Thinking back to decades ago, when a storefront business needed more foot traffic, they looked to traditional advertising to increase awareness of their store. The store owners would make sure they are trying to bring in the right buyers and advertise to them in place those buyers would be in and use advertising material that would grab their attention. Well, today's online marketing is not much different.
Case Study: Website, SEO, & Content for a Landscape Architecture Company in NY
The Platinum Group—comprised of Platinum Site Development, Platinum Pools, and Platinum Horticulture—designs and builds some of the finest, most exclusive pools and landscapes on Long Island. In February 2016, they decided to make their online presence match their incredible offline reputation.